Frequently Ask Questions

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We export a wide range of Indian products including fresh vegetables (Green Chilli G4, Onion, Garlic, Ginger, Drumsticks, Coconut, and more), fruits (Pomegranate, Mango, Banana G9, Guava), Basmati and non-Basmati rice, spices (Chili, Cumin, Turmeric), marble temples and statues, handcrafted textiles and decorative products, handcrafted candles, and Makhana (Fox Nuts).

More Questions For Your Help

Yes, we ship via both sea freight and air freight depending on the product type and urgency. Perishable products like fresh vegetables and fruits are typically shipped via air freight or reefer containers to maintain freshness, while rice, spices, and non-perishables are dispatched via sea freight for cost efficiency.

Fresh vegetables and fruits are packed in export-grade cartons, mesh bags, or crates as appropriate for each product. We use temperature-controlled packaging and cold chain logistics where required to maintain freshness and quality throughout transit.

Yes. Our products comply with the export regulations of India and the import requirements of destination countries. We obtain all required certifications including Phytosanitary Certificates, FSSAI compliance, and other country-specific permits as needed.

Absolutely. We offer consolidated shipments, meaning you can combine multiple product categories — for example, vegetables, spices, rice, and handicrafts — into a single shipment. Our logistics team will ensure each product is appropriately packed and handled within the same consignment.

Delivery timelines depend on the destination and shipping mode. Air freight typically takes 3–7 business days, while sea freight can range from 10 to 30+ days depending on the port of destination. We will provide an estimated timeline at the time of order confirmation.

You can reach us through our Contact Us page, by email, or by phone. Our team is available to assist you with product inquiries, pricing, order tracking, and any other export-related questions. We aim to respond to all inquiries within 24 business hours.