Frequently Ask Questions
Have Questions? We’ve Got Answers!
We export a wide range of Indian products including fresh vegetables (Green Chilli G4, Onion, Garlic, Ginger, Drumsticks, Coconut, and more), fruits (Pomegranate, Mango, Banana G9, Guava), Basmati and non-Basmati rice, spices (Chili, Cumin, Turmeric), marble temples and statues, handcrafted textiles and decorative products, handcrafted candles, and Makhana (Fox Nuts).
We export to markets across the Middle East, Southeast Asia, Europe, North America, Africa, and beyond. If you are based in a country not listed, please contact us — we are happy to explore shipping options to your region.
Simply reach out to us via our Contact page, email, or phone with your product requirements, quantity, and destination. Our team will get back to you promptly with pricing, product specifications, and all the details you need.
Minimum order quantities vary by product category. Fresh produce, rice, and spices typically have bulk MOQs, while marble and handicraft items may have lower minimums. Please contact us directly for MOQ details on specific products.
Quality is at the heart of everything we do. All our products are sourced from verified farms, artisans, and manufacturers. Every batch undergoes thorough quality inspection and grading before packaging. We follow international food safety and export standards to ensure what reaches you is the very best.
We provide all necessary export documentation including the Commercial Invoice, Packing List, Certificate of Origin, Phytosanitary Certificate (for fresh produce), Bill of Lading or Airway Bill, and any other documents required by the destination country. Our team handles all paperwork to ensure smooth customs clearance.
More Questions For Your Help
Yes, we ship via both sea freight and air freight depending on the product type and urgency. Perishable products like fresh vegetables and fruits are typically shipped via air freight or reefer containers to maintain freshness, while rice, spices, and non-perishables are dispatched via sea freight for cost efficiency.
Fresh vegetables and fruits are packed in export-grade cartons, mesh bags, or crates as appropriate for each product. We use temperature-controlled packaging and cold chain logistics where required to maintain freshness and quality throughout transit.
Yes. Our products comply with the export regulations of India and the import requirements of destination countries. We obtain all required certifications including Phytosanitary Certificates, FSSAI compliance, and other country-specific permits as needed.
Absolutely. We offer consolidated shipments, meaning you can combine multiple product categories — for example, vegetables, spices, rice, and handicrafts — into a single shipment. Our logistics team will ensure each product is appropriately packed and handled within the same consignment.
Delivery timelines depend on the destination and shipping mode. Air freight typically takes 3–7 business days, while sea freight can range from 10 to 30+ days depending on the port of destination. We will provide an estimated timeline at the time of order confirmation.
You can reach us through our Contact Us page, by email, or by phone. Our team is available to assist you with product inquiries, pricing, order tracking, and any other export-related questions. We aim to respond to all inquiries within 24 business hours.
